Maximum Refund Guarantee

At H&R Block, we believe that all of our clients are entitled to the highest level of service. Our tax professionals undergo the most rigorous training program in the business, so they know how to maximize each and every one of the returns they prepare. In other words, we ensure that you will benefit from every deduction and credit available to you.

Our associate training and system of safeguards are carefully designed to ensure the accuracy of your return. Mistakes are rare at H&R Block. However, if we do make an error in the preparation of your tax return that costs you any interest or penalty on additional taxes due, although we do not assume the liability for the additional taxes, we will reimburse you for the interest and penalties.

 

We Provide Audit Assistance

Our service doesn’t end with the preparation of your income tax return. As an H&R Block client, should you be audited, we’ll help you respond to all CRA inquiries – at no extra cost to you.

Although we cannot act as your legal representative, we will:

- respond to the CRA’s requests for documents if your return was electronically prepared and send you a copy for your records

- accompany you to audits to explain how your return was prepared

- prepare a Notice of Objection for you if the CRA incorrectly reassesses your return

 

Year Round Service

We’re available year round to help you with more than just taxes.

- answer all of your tax questions

- assist with government benefit applications and forms

- help plan for life changes

- regular email newsletters

- late tax filing or adjustment requests

- record keeping of all your tax related documents

- up-to-date information on new and existing tax laws

 

Whatever your needs, we’re here for you – not just at tax time!